ReelRaven Cookie Policy

At Reel Raven, we take your privacy seriously. This Cookie Policy explains what cookies are, how we use them on our website at reelraven.io, and what choices you have regarding their use. By continuing to use our platform after reviewing this document, you acknowledge and accept the practices described below. We encourage you to read this policy carefully alongside our Privacy Policy, which provides a broader picture of how we handle your personal data.

1. What Are Cookies?

Cookies are small text files placed on your device — computer, tablet or smartphone — when you visit a website. Our ReelRaven Online Casino website uses cookies and similar tracking technologies to recognise your device, remember your preferences and ensure our platform functions correctly. Cookies do not contain personally identifiable information on their own, but when combined with other data we hold about you, they may be used to identify you as an individual user of our services.

Similar technologies we may use include:

• Web beacons — tiny graphic files embedded in pages or emails that allow us to monitor interaction
• Pixel tags — code snippets that track user behaviour across our site
• Local storage objects — data stored within your browser beyond traditional cookie mechanisms
• Session identifiers — temporary markers that expire once you close your browser

2. Why We Use Cookies

We use cookies at ReelRaven Casino for several essential and non-essential purposes. Without certain cookies, our website would simply not work as intended — you would be unable to log in to your reelraven login session, maintain your language preference or complete transactions securely. Beyond basic functionality, we also use cookies to improve your experience over time, to understand how our site is used and to present you with relevant content.

Our core reasons for using cookies include:

• Enabling secure authentication and maintaining your active session after you complete the reel raven casino login process
• Remembering your chosen currency, language and display preferences
• Keeping your gaming session stable across page transitions
• Detecting fraud, unusual activity and potential violations of our Terms and Conditions
• Complying with our obligations under our Anjouan licence (ALSI-202502014-FI1, issued by the Government of the Autonomous Island of Anjouan)
• Measuring and analysing traffic patterns to improve site performance
• Delivering relevant promotional content, including information about our bonus offerings

3. Categories of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential to the operation of our website. Without them, services you have asked for — such as completing a deposit, accessing our games library or managing your account — cannot be provided. We do not require your consent to place strictly necessary cookies, as they form the technical backbone of our platform. These include session management cookies, security tokens and load-balancing cookies that ensure stable performance across our 13,000+ game catalogue.

3.2 Functional Cookies

Here at ReelRaven, we use functional cookies to remember choices you make on our site and provide enhanced, personalised features. For example, we remember whether you have previously accepted our cookie notice, your preferred language (English, German, Spanish, Norwegian or Finnish), your selected currency and certain interface preferences. Information collected by functional cookies may be anonymised, but if not anonymised it may enable us to track your browsing activity on our site.

3.3 Analytics and Performance Cookies

We use analytics cookies to understand how visitors interact with our website. This includes which pages are visited most frequently, how long users spend in different sections, which game categories attract the most engagement and where users experience difficulties. Our ReelRaven Online Casino team uses this data to make continuous improvements. The data collected through performance cookies is aggregated and does not directly identify you as an individual.

Analytics tools we may rely on include:

• Google Analytics and related Google measurement products
• Custom internal analytics dashboards operated by us
• Third-party performance monitoring services used by our game providers and payment processors

3.4 Marketing and Targeting Cookies

Our ReelRaven platform may use marketing cookies to deliver advertising that is relevant to your interests, both on our own website and on third-party platforms. These cookies track your browsing habits and help us understand the effectiveness of our promotional campaigns — including those related to the reel raven bonus offerings, seasonal promotions and our Welcome Casino Package. Marketing cookies may be set by us or by trusted advertising partners. If you opt out of marketing cookies, you will still see advertisements, but they will not be tailored to your interests.

3.5 Third-Party Cookies

Because we work with over 121 game studios — including Evolution, NetEnt, Nolimit City, Hacksaw Gaming, Yggdrasil and many others — as well as payment processors including Widoma Trading Co. Limited (registration number HE 468781, Lefkonos 22, 2nd Floor, Strovolos 2064, Nicosia, Cyprus), certain cookies on our pages are set by third parties rather than by us directly. We do not control these cookies and recommend that you review the privacy and cookie policies of those third parties separately. Third-party cookies may include:

• Game provider session and performance cookies loaded within our game frames
• Payment gateway cookies loaded during the deposit or withdrawal process
• Affiliate tracking cookies that record how you arrived at our site
• Social media integration cookies if you interact with sharing tools on our pages

4. Cookies and Your ReelRaven Account

When you visit ReelRaven Online Casino and complete the reel raven casino login process, we use cookies to authenticate your identity and maintain a secure, continuous session throughout your visit. This is essential for responsible management of your account, including application of your session limits, monitoring of your activity in line with our anti-fraud obligations and ensuring that any active bonus — such as our reelraven bonus — is applied correctly to your wagers.

We also use cookies to store temporary data related to your cashier journey. If you are navigating payment options or selecting a deposit method from our range — which includes Visa, Mastercard, Paysafecard, MiFinity, Cashlib and a range of cryptocurrencies including BTC, ETH, LTC, USDT, SOL and TRX — session cookies ensure that your selections are preserved as you move between pages.

5. Cookie Retention Periods

Cookies we use fall into two categories by lifespan. Session cookies are temporary; they are deleted from your device automatically when you close your browser. Persistent cookies remain on your device for a fixed period or until you delete them manually. The table below gives a general guide to retention periods by cookie type:

• Strictly necessary (session): Deleted when you close your browser
• Strictly necessary (persistent): Up to 30 days, to recognise returning authenticated users
• Functional: Typically 90 days to 12 months
• Analytics: Typically 13 months, in line with standard analytics tool defaults
• Marketing and targeting: Variable, generally up to 24 months depending on the third party

6. Managing and Controlling Cookies

We respect your right to control which cookies are placed on your device. Our ReelRaven Online Casino website presents a cookie consent banner on your first visit, allowing you to accept all cookies, reject non-essential cookies or customise your preferences by category. You may revisit and update these preferences at any time through the cookie settings link available in our website footer.

In addition to our on-site controls, you may manage cookies through your browser settings. Most browsers allow you to:

• View which cookies are currently stored on your device
• Delete all cookies or cookies from specific websites
• Block all cookies by default
• Allow cookies only from websites you explicitly trust
• Set your browser to notify you each time a cookie is placed

Please be aware that blocking all cookies, particularly strictly necessary ones, will affect the functionality of our site. You may be unable to complete the reelraven login process, and certain features of our gaming lobby and cashier may not operate correctly. We are not responsible for reduced functionality that results from your cookie preferences.

For browser-specific guidance, visit the help documentation for your browser:

• Google Chrome: Settings → Privacy and Security → Cookies
• Mozilla Firefox: Options → Privacy and Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Cookies and Site Permissions

To opt out of Google Analytics across all websites, you may install the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

7. Cookies and Responsible Gambling

We at ReelRaven are committed to responsible gambling. Some of the cookies we deploy serve a direct responsible gambling function. Session tracking cookies allow us to apply time and spend limits that you set within your account. Detection cookies help us identify patterns of behaviour that may indicate problem gambling, so that our team can intervene appropriately. Deleting or blocking these cookies may limit our ability to apply self-exclusion measures or other protections you have requested. We therefore strongly recommend that players who have activated responsible gambling tools do not disable strictly necessary or functional cookies.

8. Legal Basis for Cookie Use

Our use of cookies is governed by applicable data protection and electronic communications law. Strictly necessary cookies are placed on the basis of our legitimate interests in providing a functioning, secure platform. All other cookie categories are placed only where you have given your consent through our cookie preference tool, or where another lawful basis applies. Our operator, Green Champions Leader SRL, company registration number 3-102-917157, registered in Costa Rica at San Jose, Montes de Oca, San Pedro, Los Yoses, Avenidas Ocho y Diez, Calle Treinta y Nueve, Ly Center, is the entity responsible for data processing in connection with your use of our services.

9. Changes to This Cookie Policy

We reserve the right to update this Cookie Policy at any time to reflect changes in technology, law, our business operations or any other reason we deem necessary. When we make material changes, we will notify you by displaying a prominent notice on our website or through direct communication where we hold your contact details. We recommend that you check this page periodically to stay informed. Continued use of our platform following the effective date of any update constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about how our Reel Raven Casino uses cookies, or if you wish to exercise any rights in relation to your personal data, please do not hesitate to get in touch with us. Our support team is available around the clock via live chat on the website, or you may reach us by email at support@reelraven.io. We aim to respond to all data-related enquiries promptly and in a clear, transparent manner.

This Cookie Policy forms part of the broader ReelRaven Online Casino privacy framework and should be read in conjunction with our Privacy Policy and Terms and Conditions, all of which are available on our website at reelraven.io.